• A Creative Space

  • A Creative Space

  • A Creative Space

  • A Creative Space

Our Story

Beginning in 1962, artist Andy Warhol centered his work around The Factory, his New York studio. A free-wheeling collection of visual artists, musicians and personalities coalesced around The Factory, producing some of America's most enduring works of art, and a vibrant community where creativity flourished.

Within its foil-covered walls, inspired individuals found the freedom to create paintings, films, photographs and music that explored beauty in all its forms.

Our salon carries on this tradition of fostering creativity and collaboration. Throughout our space you'll find echoes of Warhol's famous studio, down to the iconic payphone by the door.

Each of our stylists expresses a unique artistic style, while drawing on expertise and inspiration from their colleagues. Whether you're touching up an existing style, or experimenting with an adventurous new look, you'll find just the right fit in the synergistic environment of The Factory.

Product Lines

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Davines

Founded in Parma, Italy in 1983 by the Bollati Family, Davines Group started as a research laboratory, producing high-end hair care products for renowned cosmetic companies worldwide.

Davines believes that the balance between beauty and sustainability can improve our lives and the world around us. By creating "beauty" Davines wants to encourage people to take care of themselves, the environment in which they live and work, what they love.

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R+CO BLEU

Introducing R+Co BLEU, the couture-caliber capsule collection from R+Co. Combining modernity and style with breakthrough innovations in formulation, sustainability and iconic packaging design, this new range brings glamour, sophistication, and unparalleled quality to daily hair care.

  • R+CO BLEU is made 100% from PCR
  • Cruelty Free (Leaping Bunny Certified)
  • Vegan + Gluten Free
  • All products include UV Protection

SALON POLICIES

What we believe

The team at The Factory is collaborative and keeps a fun, vibrant and upscale atmosphere. At The Factory we believe in being authentic and true to yourself and others. We believe in diversity in the workplace and believe our differences make us a stronger team. We believe in a non-judgmental, comfortable and inspiring environment without drama. We believe in an environment that is positive and professional,using gender-neutral prices. We value continuous personal growth and education, we truly believe this the key to long term professional success.

The color lines we use are Davines and Pulp Riot for vivids. Our color is vegan friendly and free from ammonia, MEA and PPD. We use Redken Shades EQ which is also vegan and free from PPD. If you have any allergies to product/color please let your Stylist know before hand.

Appointment Security

We always recommend pre-booking your future appointment with your stylist before you leave your appointment so that you get in when you need. If you’re needing a last minute appointment, we do offer an “After Hour” appointment option for an additional charge. Please call the salon to learn more about this service.

We use and sell and Davines and R&Co Bleu hair care. We stand behind the performance of their products and the efforts they are making to improve the planet.

Fresh Air

We maintain “always on” ventilation and fresh outdoor air, weather permitting, complimented by our high volume HVAC system. We constantly monitor our air with sophisticated BlUEAIR sensors to ensure top air quality at all times.

Modern x Clean

We want to focus on you! The modern aesthetic provides a blank canvas allowing focus on you and your hair. Cleanliness, disinfection and sanitation are  important to us as well, that’s why regular disinfecting, sanitizing and cleaning are routinely completed. Our team is Barbicide Covid-19 Certified.  *Barbicide is an EPA approved broad-spectrum disinfectant

Refunds + Exchanges

PRODUCTS

We have carefully selected our haircare products to provide you with what we trust and believe in. Your stylist will carefully recommendation each product along with a “how to use” for your at-home care based on your specific hair length/texture, color services, and lifestyle care routines.

We can not offer refunds for products more than 50% used.

Tools and Hair Accessories are final sale.

If you have any trouble styling your hair at home with our products, please reach out to us at for at manager@thefactoryhairsalon.com for additional assistance.

If you believe you have received a defective product, please let us know asap and we can help arrange an exchange for you at your earliest convenience.

SERVICES

For our salon services, we guarantee our work. If you are unsatisfied with a service, we ask that you please call the salon within 7 days, and we will happily adjust it for you.  Should you have any other questions or concerns about the service you have received in the salon, please notify us at manager@thefactoryhairsalon.com

Social Media/Film Photography

The Factory periodically films video and photography in-salon for use on our social channels and digital media platforms. While we do our best to limit faces and other identifying features of clients, there may be times that it is unavoidable.

If your photo is taken for social media your Stylist will ask for a verbal consent.

By being in the salon, you understand that film and photography may take place during your services

Silent Appointment

Please don't hesitate to ask for a silent appointment. If you are anxious, tired, mentally drained and just want to avoid conversation to have some quiet time, we completely understand. Your service is about YOU. If you’re wanting to talk, we’re happy to converse. If you’d like the time to decompress, read, or use it to zone out, you can absolutely do that too. There will be no judgment...EVER. Regardless of the reason, you are always welcome to ask for this option.

YOUR MENTAL HEALTH MATTERS. ♡

*When booking online just add "silent appointment" to the notes section. Over the phone or in person after your verbal consultation feel free to request a silent appointment.

Cancellation Policy:
For appointments cancelled or rescheduled within 24 hours from the start of your service, 50% of the service total will be charged. For no show or same day cancellations, 100% of the service total will be charged. Strict enforcement of this policy ensures our stylists do not lose essential income from last minute cancellations.

Credit Card on File policy:
We require a card on file to reserve any services at the salon. Services 3 hours or more will be charged 50% of service total at the time of booking and applied to service when checking out. Any charges not closed within 24 hours after appointment will be charge to the card on file and an automatic 20% gratuity will be added.

Late policy:
Please try your hardest not to be late. One late client can throw the whole day out of whack, however we will always do our best to accommodate our clients in every way. Clients running more than 15 minutes behind will have to be rescheduled for another time and subject to our cancellation policy.

Please contact us as soon as possible if you need to make any significant changes to your service or need to cancel your appointment.